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Frequently asked

FAQ

Everything about ordering custom seed packets — and if your question isn’t here, just call or text us.

Ordering

What’s the minimum order?
Our minimum is 250 pieces for standard, wedding favor, wildflower, and herb garden packets. Retail shelf packets are also 250 per SKU.
Is there a maximum order size?
No. We regularly produce runs into the tens of thousands for garden centers, nonprofits, and corporate programs.
Can I order a sample before a bulk run?
Yes. We can produce a pre-production proof so you can approve the physical packet before we run the full order — ask us for terms when you request your quote.
Can I mix products or styles in one order?
Yes. Combine styles — say a Wedding Favor Seed Packet for guest tables and a Standard Seed Packet for the welcome bags — and the combined volume counts toward your price tier.
Can I reorder later and match my last batch?
Yes. We keep your artwork, seed variety, and color specs on file, so reorders match your previous run exactly and move faster.

Design & Artwork

Do you charge for mockups?
No. Mockups are free with unlimited revisions until you approve. You only pay once the design is signed off and production begins.
What artwork files do you need?
Vector files (AI, EPS, SVG, or PDF) are ideal. If you only have a photo or a PNG, our designers will recreate your logo print-ready at no charge.
I don’t have a logo — can you help?
Yes. Send a reference — a photo, a sketch, or even a description — and our designers will build print-ready artwork for you.
Can you match my brand (Pantone) colors?
Yes. We offer custom Pantone matching on packet print so your seed packets match your brand exactly.
Can you individually personalize each packet?
Yes — send a spreadsheet of names, dates, or messages. This is popular for weddings and donor-recognition fundraising; ask about setup for variable printing.
How many revisions do I get?
Unlimited, and always free, until you approve the mockup.

Production & Shipping

How long does production take?
About two weeks from approved mockup for standard styles.
Do you offer rush production?
Yes. Rush is available for firm event or launch deadlines — tell us your in-hands date and we’ll confirm what’s possible.
Where do you ship?
Nationwide across the U.S., and internationally on request. See our Shipping Policy for details.
How much is shipping?
Shipping is quoted with your order based on quantity and destination. Seed packets are light for their size, so bulk orders are economical to ship.
Can you ship to multiple addresses?
Yes. Provide a distribution list with your order and we’ll split the shipment across locations.
What if my order arrives damaged or wrong?
We make it right. If an order arrives defective or does not match your approved mockup, we remake or replace the affected items.

Pricing & Payment

How much do seed packets cost?
Bulk pricing is by quote; typical ranges run from about $0.30 to $0.90 per unit at minimum quantities, improving as the run grows. Each product page shows its range.
Why don’t you list exact prices?
Price depends on quantity, seed mix, and decoration method. A quote is the only accurate number — and we return one within a business day.
What payment methods do you accept?
All major credit cards, ACH bank transfer, and purchase orders for established organizations and institutions.
Do you offer a price-match or lowest-price guarantee?
Yes. If you have a comparable written quote, we’ll match or beat it — that’s our lowest-price guarantee.

Product & Care

What colors and finishes are available?
Kraft, White, Full-color print, and custom Pantone matching, across standard, wedding favor, wildflower, herb garden, and retail shelf styles.
Is the printing durable?
Yes. Offset and digital printing on our coated stock resist smudging and light handling well; heat-sealed edges keep the packet intact through shipping and shelf time.
What are the packets made of?
A coated paper stock, heat-sealed on all sides, filled with your chosen seed variety at the fill weight your program calls for.
How do I store seed packets before an event?
Store in a cool, dry place out of direct sunlight until use. Heat-sealed construction protects seed viability during normal storage and shipping.
Can you supply the seeds, or do I need to provide my own?
We supply the seed. Tell us your preferred variety — wildflower, herb, vegetable, or a single statement bloom — and we’ll source and fill it for you.